Shipping policy

Thank you for shopping with ThePageLoft! We're committed to processing and delivering your order as quickly as possible.

Order Processing

All orders are processed within 2–3 business days after your order has been placed and payment has been successfully confirmed.

Please note:

  • Orders are processed on business days only (Monday–Friday, excluding public holidays).

  • During peak seasons, holidays, or promotional events, processing times may be slightly longer. If this happens, we'll do our best to keep you informed.

Shipping & Delivery

Once your order has been shipped, the estimated delivery time is 6–10 business days.

Please note that delivery times are estimates only and may vary depending on your location, local customs procedures, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Confirmation & Tracking

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information (where available).

Please allow up to 48 hours for tracking information to become active after you receive your shipping confirmation.

Shipping Destinations

We currently ship to most countries worldwide. If we're unable to ship to your location, we'll notify you as soon as possible and issue a full refund if necessary.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before placing your order.

ThePageLoft is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us immediately at support@thepageloft.com. We'll do our best to update your order before it is shipped, but we cannot guarantee changes once processing has begun.

Lost, Delayed, or Damaged Shipments

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at support@thepageloft.com with your order number and any relevant information.

We'll work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your local government.

These charges, if applicable, are the responsibility of the customer and are not included in the purchase price or shipping costs.

Contact Us

If you have any questions regarding shipping or your order status, please contact us at:

Email: support@thepageloft.com

Our support team will be happy to assist you.